Terms and Conditions

Introduction  

Welcome to Costless Hub Electronics LLC. By using our website, Costlesshub.ae, and making a purchase, you agree to the following terms and conditions. These terms govern the sale of products and services through our website and are legally binding. We recommend that you carefully read and review these terms before completing any transaction. By proceeding with a purchase or using our services, you confirm your acceptance of these terms.

1.  Warranty Policy

At Costless Hub Electronics LLC, we provide a limited warranty on the products we sell, subject to the rules and regulations of the respective manufacturer or distributor. Warranty coverage is typically limited to defects in materials and workmanship under normal use. Warranty periods and terms may vary depending on the product and brand. Please refer to the manufacturer's warranty for specific details.

2.  Return and Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the product, you may return or exchange it within 7 days from the date of purchase. To be eligible for a return or exchange, the product must meet the following conditions:

•       It must be in its original packaging.

•       It should be unused and in a resalable condition.

•       All accessories, manuals, and other included items must be returned as part of the package.

Returns or exchanges will not be accepted if the product has been opened, used, or is missing any accessories, packaging, or documentation. We reserve the right to assess the condition of the product and may reject returns if it is not in resalable condition.

3.  Warranty Exclusions

Please note that certain situations may invalidate the warranty or are excluded from coverage. These include, but are not limited to:

•       Liquid or physical damage: Products that have been exposed to liquid, physical abuse, or misuse are not covered under warranty.

•       Consumables: Items such as batteries, chargers, and other accessories are not covered by warranty unless otherwise stated by the manufacturer.

•       Personal Care Products: For products classified as personal care (such as grooming devices, health-related electronics, etc.), we provide only repair warranties. No replacements will be offered even within the 7-day return period.

4.  Non-Defective Products

If a product is returned and does not exhibit a manufacturing defect, it will not be eligible for return or exchange. Products that are fully functional and do not have any defects as per the manufacturer’s standards will not be accepted for return. We urge customers to thoroughly inspect their items at the time of delivery to ensure they are satisfied with the product.

5.  Repair Service and Turnaround Time

For products under warranty that require repair, please note that the process may take up to 30 days depending on the availability of spare parts. We strive to complete repairs promptly; however, delays may occur if specific parts are out of stock or require special ordering. You will be notified of any major delays or issues that may arise.

6.  Acceptance of Terms

By completing a purchase or making any transactions through Costlesshub.ae, you acknowledge and agree to abide by these terms and conditions. You are legally bound to the terms listed herein, which include our warranty policy, return & exchange terms, repair conditions, and all other aspects described above. Any future amendments or updates to these terms will also apply to all transactions made after the update date.

7.  General Terms

•       Modifications to the Terms: We reserve the right to modify or update these terms at any time. Changes will be posted on this page, and the revised terms will apply to all transactions made after the effective date of the update.

•       Governing Law: These terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in UAE.

•       Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to read our Privacy Policy for further details.

8.  Contact Information

If you have any questions or concerns about our terms and conditions, or if you need assistance with a return, exchange, or warranty claim, please don’t hesitate to contact us. You can reach us through the following channels:

•       Phone: +971 50 889 7226

•       Email: info@costlesshub.ae

•       Website: Costlesshub.ae

Thank you for choosing Costless Hub Electronics LLC. We are committed to providing you with top-quality electronics and exceptional customer service